Key Accounts Manager – Stanger

Key Accounts Manager – Stanger

Durban
Accounting/Finance
Our client based in Stanger Durban is looking for a Key Accounts Manager to join their Team
 
Key Responsibilities
 
    • Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
    • Responsible for initiating and leading the RFQ process in line with GPMS and IATF 16949
    • Gather, report and communicate customers’ feedback on service and product delivery
    • Responsibility for managing the Pricing to Customers – determine and set pricing based on costs (aligned to Company and Shareholder targets)
    • Serve as contact point for key customers and internal teams
    • Manage all Customer related requests and queries
    • Resolve customers’ complaints in an effective and respectful way
    • Measure, track and analyse key account metrics
    • Create reports for upper management
    • To monitor and control cost centre expenditure.
 
Behavioural Competencies
 
    • Able to work independently and under pressure
    • Ability to prioritize and meet critical deadlines
    • Analytical minded with attention to detail
    • Strong negotiation and leadership skill
    • Exceptional customer service skills
    • Outstanding communication and interpersonal skills
    • Excellent time and project management skills
    • Be self-motivated
 
Qualifications And Experience
 
    • Matric (Essential)
    • Bachelor’s Degree/BTech in Commerce or Cost & Management Accounting (Essential)
    • Marketing Qualification (Advantageous)
    • 5 Years’ experience in Commercial role or similar role (Essential)
    • 2 Years manufacturing/automotive industry experience in a similar role (Advantageous)
    • Computer Literate (MS Office) (Essential)
    • 5 Years Managerial Experience (Essential)
    • Advanced Excel (Advantageous)